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Unable to trim or extend Live Photos
Unable to trim or extend Live Photos
M
Written by Manuel
Updated over a week ago

If you are experiencing issues or seeing the error "The operation could not be completed" while working with a Live Photo on your Timeline or Journal, please review the following tips.


Avoid tapping the "+" button to upload a Live Photo

Using this feature might trigger the error. Our recommendation is to avoid using the "+" button. However, if you add more time and trim the Live Photo after that, the error won't appear.
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Convert your Live Photo to Video

If you need to extend your video length, try converting your Live Photo into a Video first.

  1. Navigate to your Photo App

  2. Open the live photo and tap the three dots Menu at the top right corner, beside the Edit button.

  3. A dropdown Menu will open. Select "Save as Video."

  4. Proceed with the next step in the import process.

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