If you are experiencing issues or seeing the error "The operation could not be completed" while working with a Live Photo on your Timeline or Journal, please review the following tips.
Avoid tapping the "+" button to upload a Live Photo
Using this feature might trigger the error. Our recommendation is to avoid using the "+" button. However, if you add more time and trim the Live Photo after that, the error won't appear.
Convert your Live Photo to Video
If you need to extend your video length, try converting your Live Photo into a Video first.
Navigate to your Photo App
Open the live photo and tap the three dots Menu at the top right corner, beside the Edit button.
A dropdown Menu will open. Select "Save as Video."
Proceed with the next step in the import process.
